Frequently Asked Questions

• Financing

  • Q.Do we take insurance?

    A.

    Duffy’s-Napa Valley does not accept assignment of insurance benefits as payment of our fees; however, our treatment is covered by many insurance companies.  As a courtesy to our guests, upon completion of their treatment, we complete and submit an insurance claim form directly to the insurance company for reimbursement.  Depending on the coverage the guest has purchased in their health care policy, this process should be sufficient to recover all covered expenses. 

  • Q.What is the cost of a program at Duffy’s?

    A.

    Our pricing is determined by the type of recovery program the guest requires (including alcohol recovery, drug recovery, dual addiction recovery, or detoxification) and the length of the stay to complete the program. (3-day detoxification, 7-day detoxification, 28-day recovery, 30-day recovery , 60-day recovery, 90-day recovery, and longer upon request).Click here for a list of treatment rates, or call us at 1(888)255.1656.

     

  • Q.What methods of payment are acceptable?

    A.

    We accept Cashier’s Checks, Credit Cards (VISA or MasterCard only) or cash.  Financing up to 50% of one’s program is available upon approval of a credit application. (24 month plan at 9.9% interest)

  Back to the Top

• General

  • Q.How do I find out about employment opportunities at Duffy’s?

    A.

    You can contact Debbie Duffy at Duffy’s Napa Valley to find out what employment opportunities are available.

  • Q.How many guests do you have there now?

    A.

    The number of guests at Duffy’s varies from day to day.  They vary because we have new people being admitted and others completing their programs.  We are licensed by the State of California to host 49 guests at one time however we find the most comfortable population to be about 35.  The ages range from 18 on up and the ratio of the gender make-up averages about 2 male to 1 female but varies daily.

  • Q.What is the daily schedule at Duffy’s like?

    A.

    A typical daily schedule begins with breakfast at 7:00 a.m.  The components of our daily program include a highly structured schedule, guided participation in specialty group meetings, educational sessions with interactive learning, recovery and relapse plans of action, shared group responsibilities, and counseling sessions.  We incorporate a variety of live and recorded presentations in our education program.  There is a reasonable amount of free-time included in the daily schedule. Our guests typically use this time for study, recreation, socializing, relaxation and reflection.  After a late-night snack lights out is at 11:00 p.m.

  • Q.What is your facility like?

    A.

    Guest comfort in a peaceful environment is a high priority at Duffy’s.  Our facility is situated on 18 acres at the north end of Napa Valley at the foot of Mount St. Helena.  The head-waters of the Napa River cascade gently through the property. It is spacious, clean, and orderly.  We have both private and semi-private rooms.  There is a beautiful swimming pool (seasonal) and recreational facilities that are available to the guests.  We are a 1-1/2 hour drive from either San Francisco or Sacramento.

     
  Back to the Top

• Our Approach

  • Q.What is our success rate?

    A.

    99% of the guests who are admitted to Duffy’s-Napa Valley successfully complete our program and enter their new world with the tools they need to succeed and remain sober.

  • Q.What is your program like?

    A.

    Our founder, Gene Duffy, is often credited with originating the 28-day residential recovery program. Our program nurtures and educates those who walk through the doors asking for help.  Our primary purpose is to provide services for alcoholics and addicts which will help them achieve abstinence, break through their denial, educate them about the disease of addiction, and provide guidance and role modeling for developing the living skills necessary to achieve lasting sobriety.  To accomplish this, we rely on the skills of professional educators and counselors and on the group learning process which emphasizes the principles and philosophy of self-help 12-Step programs of recovery, such as Alcoholics Anonymous (A.A.), Narcotics Anonymous (N.A.), Cocaine Anonymous (C.A.), etc.

     

  • Q.What is your treatment philosophy?

    A.

    Duffy’s treatment philosophy is premised upon the principles of Alcoholics Anonymous and its 12 Steps.  In particular, two underlying principles of the program of A.A. are employed.  “They shared their experience, strength, and hope” and “Dedicated to the problem drinker (and/or addict) who still suffers.”  That is, Duffy’s approach is based upon A.A.’s Step 12: “carrying the message.”

     

  • Q.What makes Duffy’s unique, or what sets Duffy’s apart from the others?

    A.

    We would say it is the people, the program and the place. When it comes to people we like to point out that we are “A Family Business for a Family Problem.” Founded in 1967 by Gene Duffy, and now spanning two generations, the Duffy family has continuously operated Duffy’s Napa Valley with a priority on helping people. We view our staff as family as we serve together to meet the needs of individuals and families who are in crisis.

    The 28-day Residential Recovery Program was started at Duffy’s. Our program approach embraces the abstinence/recovery reality. Our mature program has served as a model for others to start their own Residential Recovery facilities. And there is no question when you arrive on the grounds of our facility, that this is a beautiful, serene place that is highly conducive to address the transitional factors that are so important in setting a positive course of treatment for a person in need of recovery.

  Back to the Top

• Policy

  • Q.Are bedding and towels provided?

    A.

    Yes, both linens and towels are provided and laundered on a regular basis.

  • Q.Do we provide transitional housing?

    A.

    Other than the housing provided during one of our programs, we do not provide transitional housing.

  • Q.Do you have a policy on passes for guests during their program?

    A.

    Yes, a guest is allowed one day pass (Saturday or Sunday from 8:00 a.m. to 6 p.m.) and one overnight pass (Saturday 8:00 a.m. to Sunday 6:00 p.m.) during a 28 day program.

  • Q.Should I bring any additional money with me for my stay?

    A.

    You may want to bring some extra money with you. There are opportunities to shop for necessities locally.  There are coin operated laundry facilities and vending machines on the grounds.  You will have an opportunity to secure your money and other valuables in our safe.

  • Q.What is our policy about smoking?

    A.

    Smoking is allowed in a designated area of our facility and is limited to just that area.

  • Q.What is our policy on prescribed medications?

    A.

    Doctor prescribed medications are kept under lock and key in an office and are given to guests under staff supervision at the prescribed intervals. Prescription medications must be in the original bottle with doctor written prescribed protocol.

     

  • Q.What is the age range of our guests?

    A.

    At any given time we have adults from 18 - 80 at our facility being treated for alcoholism, drug addiction or dual addiction.  Between new admissions into our program and people completing their program the census varies from day to day in age, gender, and addiction make-up.

  • Q.What is the policy on visitors?

    A.

    Anonymity is an important issue in one’s recovery, and thus, we find it necessary to limit visiting hours.  Visitors are allowed but are limited to scheduled times, 11:00 a.m. – 6:00 p.m. on either Saturday or Sunday, and are subject to restrictions.  Guests are informed upon check-in of the visitation rules.

  • Q.What is your policy about cell phones and other phone calls?

    A.

    Cellular phones are allowed if they do not have camera capabilities.  Respecting the anonymity of our guests prevents us from allowing camera-phones.  There are restrictions for the use of cell phones but they are allowed. 

  • Q.What should I bring with me for clothing?

    A.

    Our atmosphere is casual so bring your casual clothes and personal hygiene articles when you check-in.

  Back to the Top

• Services

  • Q.Do we have a detoxification program and what does it include?

    A.

    Yes, we have an onsite detoxification program that is physician directed using the most current methods of detoxification from both alcohol and drugs in order to minimize the risk and discomfort.   The medical doctor is trained and certified in opiate detoxification procedures.

  • Q.Do we have a physical exercise program?

    A.

    Yes.  We have an exercise room, recreational facilities and a walking/jogging area.

  • Q.Do we have internet access?

    A.

    Yes, we have controlled internet access in a public area of our facility.

  • Q.Do we have on-site medical care?

    A.

    Yes.  Medical care from admission through discharge is provided when necessary for detoxification, general health concerns, and for response to emergency situations. A medical doctor makes scheduled visits daily to provide medical services to our guests. 

  • Q.Do we provide or refer people for legal assistance?

    A.

    No, we do not provide legal assistance; however, we do admit court-referred and law-enforcement-ordered guests into our facility and program.

  • Q.Does our program include counseling?

    A.

    Yes, Duffy’s is one of the very few Sub-Acute, Residential Alcohol & Drug Treatment Programs that provides one-on-one counseling to the guests.  Every guest gets at least two private counseling sessions every week from experienced, certified recovery counselors.

    Family counselling sessions are also available upon request.

  • Q.What services and/or amenities do you have?

    A.

    This question is best answered by browsing our website and viewing our photo gallery. You will see through a video presentation, a gallery of still shot pictures and listing of our services everything that is available to a guest at Duffy’s. The fresh air, exercise, balanced nutrition, and ample opportunity to socialize in a sober environment build and strengthen resolve for continued sobriety in the home community.

  Back to the Top

• Transportation

  • Q.Can I tour your facility?

    A.

    Yes, tours are given upon request.  We suggest you call in advance to arrange a guided tour of our facility.

  • Q.Do you provide transportation from the airport?

    A.

     

    We have contracted with a limousine company to provide transportation to and from international airports in San Francisco, Oakland, and Sacramento.  The one-way fare is $200 and includes all fees and tips.  Upon scheduling a program at Duffy’s our staff will help coordinate this transportation.

  Back to the Top