At Duffy’s Napa Valley Rehab, we understand the fears and worries that can accompany the decision to finally get help for a problem with alcohol or another drug. Regardless of how much a person has suffered, admitting that a problem exists and entrusting oneself into the care of others are pivotal moments that can understandably cause a person to second-guess him or herself or engage in moments of self-doubt.
Before you read anything else anywhere on this website, please know this: You are doing the right thing, you are making a courageous decision, and you should be proud of yourself. Whether you have already decided to get help, or you are still in process of researching programs and determining what option is best for you, your efforts have brought you closer to the solutions that you have been searching for. If you choose Duffy’s, we will of course make every effort to help you achieve and surpass your objectives; if your path leads you in another direction, we will continue to respect your courage and celebrate your entry into the recovery community.
When a person enters treatment at Duffy’s, we do not consider him or her to be a client, a patient, or even a resident. At Duffy’s, the men and women who heal with us are our guests. From your first day in treatment until long after you have completed our program and returned home, you should feel that Duffy’s values you as a unique human being who is worthy of being treated with the utmost respect and dignity.
In fact, the feeling of being an honored guest should begin even before you enter treatment at Duffy’s. It should start with your first phone call, and should come into full bloom during the admissions process. At Duffy’s, the admissions process is not something to be dreaded or merely endured; instead, it should serve as an introduction to the efficiency, positivity, and productiveness that will we hope will characterize your entire experience with us.
When you have decided Duffy’s is the place for you or your loved one, you will begin working with experienced professionals whose skills are equaled only by their compassion and dedication. The following paragraphs will provide you with some insights into what you can expect as you transition into treatment.
First, it is important to understand what services we offer and who we are designed to serve. Duffy’s Napa Valley Rehab provides comprehensive residential treatment services to adult men and women ages 18 and above who have developed an addiction to alcohol or other drugs. We understand that many people who struggle with substance abuse and chemical dependency may also experience a variety of co-occurring mental health challenges, and we can accept individuals with such issues as long as they are stable on their medication, but we are not a dual diagnosis program. Also, all guests at Duffy’s must be ambulatory.
If you or your loved one meets this criteria, you may begin the admissions process by contacting us directly, or by being referred by a doctor, therapist, or other professional with whom you are already working. A member of our staff will be available to speak to you and to begin the intake and admissions process 24 hours a day, seven days a week.
During your initial conversation, our intake coordinator with gather all necessary information, such as medical history, treatment history, and insurance information. During this conversation, the staff member with whom you speak can answer all of your questions and provide you with a clear understanding of the total cost of your treatment at Duffy’s. Treatment costs may vary based upon the unique needs of each guest, the services that he or she will receive, the length of time that he or she will remain in treatment at Duffy’s, and various other guest-specific factors. If you intend to use insurance to pay for care at Duffy’s, we can work with your provider to verify coverage and ensure that you are able to access all the insurance benefits to which you are entitled.
Once you have completed this initial phase, the information that you provided will be reviewed by our clinical manager and other member of our leadership team to confirm that Duffy’s can provide the care that you need. When this review results in authorization for admission, you will be contacted to make final arrangements for your arrival and the start of treatment. For individuals who desire to enter treatment as quickly as possible, the initial collection of information, the clinical manager’s review, and the authorization for admission can occur within a few hours, and the prospective guest may be able to begin to receive care the same day.
For more information about admissions or any other aspect of treatment at Duffy’s Napa Valley Rehab, please feel free to contact us at your convenience. We look forward to answering any questions that you may have and helping you to make the best decision for yourself or for a loved one.