Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 12/17/2020

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Duffy's Napa Valley Rehab to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at Duffy's Napa Valley Rehab.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Understand Denial: Why can’t they see?

Maybe you have a loved one who you believe is struggling with addiction. But as they make excuse after excuse and other family members try to cover for them, you wonder how they can’t see what’s really going on. How can they not see what’s really going on? Well, like millions of others, you are witnessing the effects of denial.

What Is Denial?

Denial has been compared to a brick wall, but it’s more than that. The meaning of denial is more complicated than it sounds.

Denial is more than a refusal to acknowledge the truth; to your loved one struggling with an alcohol or drug addiction, denial is a defense mechanism. It’s their excuse or way of avoiding pain and guilt. Denial is also one of the most difficult problems that alcoholic and drug addicts battle with—and its one of the most frustrating things for family and loved ones to understand.

Aren't Drugs & Alcohol The Solution, Not The Problem?

First, you need to understand that your loved one does not see the problem that is so obvious to us—their drinking or using. To the addict, the cause of all their trouble is everything and anything but their addiction. To them, drinking or using is the solution, not the problem. The problem is anything or anybody that gets in the way of their drinking—the kids, the job, you.

In essence, they think:

“I don’t have a problem with alcohol or drugs, and the things that are wrong in my life don’t have anything to do with my drinking or using.”

We don’t know exactly what causes denial, but specialists have noted components that are evident in denial. Among them include rationalization and a faulty memory.


Rationalization is the normal human response to a bruised ego. For most people, the hard facts can bring rationalization to an end. But for those struggling with an alcohol or drug addiction, rationalization becomes a way of life. Everything is rationalized away, and the person is pushed further from reality and deeper into delusion.

A Faulty Memory

Denial is partly caused by changes in the brain that affect thought processes and emotions.

One example is repression—or the ability to repress negative memories. When part of the brain that controls memory and judgment is damaged, your loved ones will have difficulty remembering the bad things that happened when they are drinking or using. Instead of a blackout (which is the total loss of consciousness that occurs as a result of excessive drinking or drug use), repression is like a mental white-out: the ability to whiteout shameful or unwanted memories.

To make it even more difficult, your loved ones firmly believe they remember everything from when they were drinking or using—when in fact, they don’t. You can tell them that they stumbled around and slurred their words, but they don’t have any memory of that.

If you tell them the truth, they either forget it or scoff at you in unbelief. All they remember is that they were brilliantly witty and entertaining—and that it felt good.

So How I can Help My Loved One?

This is pretty bleak picture. I mean, how do you help somebody who is in denial? How do you offer a solution to someone who refuses to acknowledge they even have a problem? One of the purposes (and greatest challenges) of an intervention is to break down the wall of denial and present reality to your loved one. And a successful intervention can do both.

The Intervention Guide

We have compiled a FREE intervention guide to help you stage a successful intervention and help your loved one. Download the Intervention Guide now.

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Trusted by 38,000 families since 1967.

Hi, my name is Linda. In 1992 it was the biggest day of my life. Why? That was the day I entered Mr. Duffy’s house, I had a choice to live or die. I chose to live.

– A former guest
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  • California Consortium of Addiction Programs and Professionals (CCAPP)
  • Commission on Accreditation of Rehabilitation Facilities (CARF)
  • NAADAC, the Association for Addiction Professionals